Privacy Policy
Last updated: [19th September 2024]
Music by Roubix ("we," "us," or "our") operates the website [www.roubix.co](www.roubix.co) (the "Website"). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in compliance with the General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, share, and protect your personal data, and your rights in relation to this information. By using our Website, you agree to the terms of this Privacy Policy.
### 1. Data Controller
The data controller responsible for your personal data is:
**Music by Roubix**
Email: oli@roubix.co
2. What Information We Collect
We may collect the following categories of personal data when you use our Website:
- **Personal Identification Information**: Name, email address, phone number, postal address, etc., when you sign up for our newsletter, make a purchase, or contact us.
- **Technical Data**: IP address, browser type, and version, time zone setting, location, operating system, and platform, and other technology on the devices you use to access our Website.
- **Usage Data**: Information about how you use our Website, products, and services, such as page views, time spent on each page, and the links clicked.
3. How We Use Your Information
We will use your personal data only when the law allows us to. Most commonly, we will use your data in the following ways:
- **To Provide Services**: To process orders, send updates, and provide support for our services.
- **Marketing and Communications**: To send you promotional offers, newsletters, and updates you have subscribed to. You can opt out of these communications at any time.
- **Improving Our Website**: To analyze Website usage and improve our content, layout, and design.
- **Legal Obligations**: To comply with any legal obligations or regulatory requirements.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- **Consent**: When you have provided your consent for us to process your personal data, such as for marketing communications.
- **Contractual Necessity**: When processing is necessary for the performance of a contract with you, such as when you make a purchase.
- **Legitimate Interests**: For the purpose of improving our services, preventing fraud, ensuring network security, and fulfilling our business interests.
- **Legal Compliance**: When necessary to comply with our legal obligations.
5. How We Share Your Data
We will never sell your personal data. However, we may share your personal data with the following parties:
- **Service Providers**: Third-party vendors and service providers who assist us with Website functionality, email communication, marketing, payment processing, or IT services.
- **Compliance with Laws**: If required by law, to comply with legal obligations, protect the rights, property, or safety of Music by Roubix, our users, or others.
- **Business Transfers**: In the event of a merger, sale, or acquisition of our company or assets.
6. International Transfers
Your data may be transferred outside of the European Economic Area (EEA) when using certain third-party service providers. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards, such as standard contractual clauses approved by the European Commission.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. If you wish to have your personal data deleted, please contact us, and we will comply unless we are legally obligated to retain such data.
8. Your Rights
Under the GDPR, you have several rights regarding your personal data, including:
- **Right to Access**: You can request access to your personal data.
- **Right to Rectification**: You can request corrections to any inaccurate or incomplete data.
- **Right to Erasure** ("Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
- **Right to Restriction**: You can request that we restrict the processing of your data in certain circumstances.
- **Right to Object**: You can object to the processing of your data for direct marketing purposes.
- **Right to Data Portability**: You can request a copy of your personal data in a structured, commonly used format and transfer it to another service provider.
To exercise any of these rights, please contact us at oli@roubix.co.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no online transmission of data can be guaranteed to be completely secure, so we cannot ensure or warrant the security of any information you transmit to us.
10. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information on the cookies we use and how you can control them, please refer to our [Cookie Policy].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this page periodically to stay informed of how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: oli@roubix.co